FAQs

Aventria™ is our curated experience service — and it is unlike anything else offered in the Durango–Purgatory market. Other companies hand you a list of links: a rafting outfitter here, a guide service there. Aventria™ curates and arranges the experience itself, through relationships we have built with the best local vendors, guides, and outfitters. A private chef for the family dinner, a guided day of rafting or fly-fishing on the Animas, in-home spa and massage, a ski concierge for your Purgatory days — every experience is arranged end-to-end by our team and built around your stay. 

It is built into your stay — no phone calls, no forms. When your booking is confirmed you receive your digital Boarding Pass, and a selection curated for your dates and your group appears the moment you complete check-in. Browse the full collection anytime during your stay, choose your date and party size, add any special requests, and submit. Your card is not charged until the experience is confirmed — typically within several hours. Making the request is seamless and easy; we do the rest. 

Because your trip is planned by people who live here, know your home, and have standing relationships with the vendors who deliver these experiences. We match each experience to your group, your dates, and your property — so your vacation time is spent on the mountain or the river, not on logistics. Guests who let Aventria™ curate their stay tell us it is the reason they come back.

You can book directly through modernvrm.com using the search filters for location, dates, party size, bedrooms, and amenities like ski-in/ski-out access, a pool, or a hot tub. Our homes are also listed on more than ten major booking platforms, but booking direct always gets you our best available rate.

No. The price you see includes tax, and our pricing is transparent by design. What you are quoted at booking is what you pay. 

Join our mailing list. Members receive better rates, exclusive deals, and first word on new properties. Booking directly through our website rather than a third-party platform also avoids added platform service fees. 

Each property carries its own cancellation policy. It is listed on the property page and shown again at checkout — please be sure to read it before completing your booking. 

Yes. The reserving guest must be 26 or older. All guests are screened at booking. Is there a minimum stay? Minimum stays are specific to each property and season, and are clearly stated on the property page for the dates you select. Holiday and peak ski weeks typically carry longer minimums than shoulder-season dates. 

There is no front desk and no line. Every home is equipped with a secure smart lock, and you receive detailed arrival instructions before check-in. Walk in, settle down, and start your stay. 

Check-in is at 4:00 PM and check-out is at 10:00 AM. Early check-in and late check-out can be requested for a fee directly from your digital Boarding Pass, and are approved only when availability allows. 

Every property is professionally cleaned and stocked with high-quality essentials — shampoo, soap, paper products, and more. Kitchens are fully equipped. You bring your groceries and your ski gear; we handle the rest. 

Our guest support team is available 9 AM to 6 PM, seven days a week, at +1.970.829.5056. Many of our homes also use connected smart-home devices, so we can often resolve thermostat, lock, or access issues remotely within minutes.

For emergencies, call 911 first. For urgent property safety concerns, use the "Get Help with a Safety Issue" page on our website or call our support line, and we will prioritize your case immediately. 

Our core collection is in Durango and Purgatory Resort, Colorado — including ski-in/ski-out homes at Purgatory and properties positioned for Mesa Verde, the Durango & Silverton train, and the Animas River. Our Texas Collection includes a home in Dallas and a lakefront property at Possum Kingdom Lake in Graford, Texas. 

They are designed for it. Expect spacious layouts, fully equipped kitchens, bunk rooms, game spaces, and safe outdoor areas. Whether it is a holiday gathering or a summer getaway, there is room for everyone

Most of our homes are pet-friendly — with fenced yards, nearby trails, and spacious interiors — but not all. Use the pet-friendly filter when searching, and each property page clearly states whether pets are welcome. The pet fee is $50 per night, per pet. 

Not without written permission. Some of our homes do allow events with prior written approval, up to a maximum of 1.5 times the property’s stated occupancy. Contact us before booking if you are planning a gathering, and we will point you to the right home. 

 Aventria™. Every other manager in the Durango–Purgatory market points guests to a list of local outfitters. Aventria™ by Modern VRM curates and arranges elevated activities, adventures, and experiences for the guests staying in your home — fulfilled through established relationships with local vendors and presented automatically to every guest through their digital Boarding Pass from the moment the booking is confirmed. The pattern in our bookings is consistent: guests whose stays include curated experiences return more often and pay more when they do. That is repeat revenue attached to your property, not ours. Beyond Aventria™, we are property owners ourselves with more than 30 years of combined vacation rental experience, our portfolio is deliberately curated rather than scaled for door count, and smart-home integration keeps utility costs down while letting us resolve most guest issues remotely. 

Full-service short-term rental management: professional photography at no cost to you, listings across more than ten major booking platforms, dynamic AI-driven pricing built on real-time market data, exceptional housekeeping, stocking of high-quality essentials, maintenance coordination, guest screening on every reservation, damage protection up to $25,000 per stay, and responsive owner and guest support from 9 AM to 6 PM, seven days a week

Our management fees are structured around your property’s annual rental income rather than a one-size-fits-all rate. Request a custom proposal through the Property Management page on our website and we will build a plan specific to your home. 

We focus on well-appointed, high-quality homes — but while location and style matter we also look at condition and income potential. If you are unsure whether your home fits our collection, tell us about it and we will give you an honest assessment.

With dynamic, AI-driven pricing tools that adjust nightly rates using real-time market data — seasonality, local events, booking pace, and competitive supply. In the Durango and Purgatory market, the spread between median and top-decile nightly rates can be strong; pricing discipline is where that gap is won.

It depends on location, size, amenities, and positioning. We benchmark properties against current market data on request — ask, and we will share the analysis for your home before you commit to anything. 

On modernvrm.com and across more than ten major booking platforms, with professional photography and listing copy written to position your home in the top tier of its market. 

Every guest is screened at booking, every stay carries damage protection up to $25,000, and smart locks mean access codes are unique to each reservation. Housekeeping inspects the home after every departure and before every arrival, so issues are caught the same day, not weeks later. 

We do. Our housekeeping team keeps your home spotless and stocked, and we coordinate maintenance and service needs as they arise, keeping you informed without requiring your involvement in the day-to-day. 

We handle all taxes and fees — collection and remittance, including the lodging taxes that trip up many owners in this market. Short-term rental permits, where required, remain the owner’s responsibility; the rules differ sharply between the City of Durango and unincorporated La Plata County, and we will point you to the right requirements for your address. 

Yes. It is your home, and owner stays are part of every plan.

I am with another management company. How hard is it to switch? Easier than you expect. The full changeover — photography, new listings, pricing setup, and guest communication — is done in a couple of weeks at most, and we honor every reservation made under your previous manager, so your calendar never stops earning. 

Tell us about your property through the form on the Property Management page of our website, or call +1.970.829.5056. We will follow up with a candid assessment and a management plan tailored to your home.